Contact Us
For support, feedback, bug reports, or subscription questions, contact:
Please include your device model, iOS version, and a short description of the issue. Screenshots help us resolve problems faster.
Common Questions
- Is my data stored in the cloud? Your cashbook data stays on your device. PayLog Pro online features use our servers only for subscription verification and AI receipt scanning.
- How do I restore PayLog Pro? Open the app, go to Settings or the paywall, and tap Restore Purchases while signed in with the same Apple ID used to subscribe.
- How do I manage or cancel my subscription? Open iPhone Settings → Apple ID → Subscriptions → PayLog.
- Receipt scan not working? Make sure you have PayLog Pro, an internet connection, and a clear photo of the receipt. Try again with good lighting and the total visible.
- Lost data after reinstalling? PayLog does not sync cashbook data to the cloud. Data remains on your device unless you have a device backup.
Privacy
Read our Privacy Policy to learn how PayLog handles your information.